Accessibility

1. Introduction
2. Pre-arrival information
3. How to Book Tickets
4. Arrival and Facilities at Cultúrlann Uí Chanáin
5. Access for All
6. Relaxed Performances
7. Contact Details

1. Introduction

Cultúrlann Uí Chanáin is Derry’s primary Irish language, arts and cultural organisation. Established in 1984, the organisation is now one of the most dynamic, innovative and award-winning Irish language organisations in the country, delivering a range of cultural initiatives.

The centre has attracted widespread interest and support from the local and wider community, and has become the major driving force in the development of Irish language and indigenous arts services on the island. Alongside a year-round programme of language and music tuition and concerts and other cultural activities, the organization has delivered several large-scale festivals, and continues to produce a broad and diverse programme to cater for all ages and communities.

Our facilities and service provision is designed to be accessible for all. Cultúrlann Uí Chanáin is fully accessible with a range of free mobility, parking and general visitor facilities.

When arriving, booking tickets or if contacting us prior to your visit, please let a member of staff know any relevant information and access requirements you may have so they can help you enjoy all that we have to offer.

2. Pre-arrival information

Cultúrlann Uí Chanáin is a landmark building and easy to find, whether you arrive by foot, bike, bus, car, or train. We are located on Great James Street in the Gaeltacht Quarter of the city, 10 minutes walk from the Peace Bridge.

BY BUS

Translink operates a regular bus service between Belfast and Derry (212) with a late night 11pm Derry to Belfast service from Monday to Saturday, and 9pm on Sunday. The Translink X3/X4 route also operates between Dublin and Derry. Visit www.translink.com & www.buseireann.ie for full details.

BY TRAIN

Translink operates a regular train service between Belfast and Derry with hourly services. The journey takes approx. 2 hours and 10 mins. Irish Rail also operates a regular service between Dublin and Belfast. Visit www.translink.com & www.irishrail.ie for full details.

BY CAR

From Dublin to Derry takes approx 3 hours via N2 and A5. Belfast to Derry takes approx 1 hour 30 mins via A6.

BY PLANE

City of Derry Airport offers direct Ryanair flights from London Stansted, Glasgow International and Liverpool airports. Easyjet and other airlines offer flights to Belfast International Airport (1hr 15mins from Derry city).

Recommended airport transfer service:

Airporter, 028 7126 9996, www.airporter.co.uk

Recommended taxi service:

City Cabs, 028 7126 4466

Parking

The nearest car park is adjacent to Cultúrlann Uí Chanáin at No. 33 Great James Street (at the Glassworks). There are also parking spaces on Great James Street; the right-hand side of the street is free, the left-hand side is free for a maximum of 1 hour.

There is one designated disabled parking space in front of the centre with a dropped kerb and level access.

3. How to Book Tickets

In person/by phone
Cultúrlann Uí Chanáin
37 Great James Street,
Derry, BT48 7DF

Phone
028 7126 4132
09:00 – 20:00 on show days and 09:00 – 17:00 on non show days.

Online
You can book online 24 hours a day. View what’s on and book tickets now.

Some seats are better than others for particular needs, and we are happy to advise you if you call and ask.

4. Arrival and Facilities at Cultúrlann Uí Chanáin

Cultúrlann Uí Chanáin is a friendly and welcoming venue and you are welcome to visit at any time during opening hours.

The building is open from 09:00 – 22:00 on performance days and 09:00 – 17:00 on non-performance days during term time. (09:00 – 16:00 on Saturday. Sundays closed.) Please note these times may vary, please call the reception on 028 7126 4132 to confirm.


Free Wi-Fi is available throughout building.

Centre Access

There is level access on approach to the Centre, with a level threshold at the automatic doors. There is immediate level access to the reception and box office.

Internal Access

There is a lowered section at Box Office reception and at the Cafeteria. A lift provides access to all public levels of the Centre.

An Croí theatre and concert hall is accessible on the ground floor of the centre. An Crói is a spectacular multi-purpose, flexible space. The room’s wooden sprung floor and wall panels create a warm and elegant decor. It is widely recognised as Derry and the North West’s premier music and arts venue, and is also frequently used to host performances from a range of genres.

Seating in An Croí is flexible and can accommodate wheelchair access if required.

Classrooms and meeting rooms are located on the upper floors and are all accessible by lift.

Toilets

Accessible gender neutral toilets are provided on the ground floor and the 2nd floor. These are fitted with an emergency call system.

Hearing Impairment

There is an induction loop hearing system available at Box Office and in An Croí . Hearing aids should be set to the “T” position. Visible alarms will display during emergencies. The centre has allocated staff who have completed a tailored course in ISL and BSL to provide basis support for customers.

Cafe/ bar

Our cafe and bar chairs do not have arm rests allowing for easy transfer from wheelchairs. Our cafe offers a variety of food options including vegetarian, small portion options and a children’s menu.

Baby changing & nursing

Baby changing facilities are available on the ground floor. Nursing mothers are welcome to nurse in the Café & all front-of-house areas

Special effects / extreme noise / strobe lighting

These effects can be used during performances and will be signed on entrance to An Croí. Please ask if you require further information.

Layout of floors (click image to download)

5. Access for All

Our Access for All Membership Scheme has been designed for people with physical/sensory or cognitive disabilities, and is a practical display of our belief that there should be equal access to our Centre for everyone. Its purpose is to help us to provide you with the best possible service - each time you book we will store details of your booking requirements for the future, helping us to find appropriate seating for you quickly and easily. It is free to join and we will keep you up to date on offers and information about forthcoming shows. You can update us at any time of any changes to your access requirements by contacting our Box Office, who will update your membership records. Your membership will be valid for one year, after which we will contact you to renew and update us of any changes.

To download an application form click here.

6. Relaxed Performances

Relaxed performances are open to everyone, but the environment has been specifically adapted for families with children with an Autistic Spectrum Condition, individuals with sensory and communication disorders, those with learning disabilities and anyone who would benefit from a more relaxed environment.

Performances are adapted in a variety of ways in order to reduce anxiety and ensure a safe and enjoyable experience.

Lights in the auditorium remain on low throughout the show, sudden loud noises are softened and audience members are free to leave and re-enter the auditorium at any point. We also have additional staff on hand to assist with seating and access around the Theatre and there will be a Chill Out Room, where a space is made available for audience members who need a bit of quiet time before and during the performance.

Audience members are welcome to bring snacks, toys, and fidgets into the theatre with them.

On booking your tickets, please let us know if you would like to join us for a familiarisation tour prior to your visit.

7. Contact Details

Cultúrlann Uí Chanáin
37 Great James Street
Derry, BT48 7DF

Phone: 02871 264132
Email: eolas@culturlann.org

Feedback
We continually strive to improve the service we offer and value feedback. Please do not hesitate to contact us if you have any suggestions or comments.